For women, with or without children, who are fleeing abuse.

Phone 01249 714873.

You may not want to leave but would like to talk to another person about your situation – the Women’s Refuge or any other agency listed, can provide help and information.

If you decide to leave, try to take with you:

• Your house key
• Proof of ID and income
• Clothing for yourself and your children.

Here are several practical reasons why women may not want to leave. These may apply to you:

• You may be afraid of further assaults.
• You may be worried about money to support yourself and your children.
• You may be worried about losing your home, your possessions, or even your children.
• You may fear the isolation of living as a single parent.

Who are we?

North Wiltshire Women’s Refuge provides temporary accommodation, in two locations, for women and their children who are fleeing domestic abuse.

Our two refuges each have five rooms providing privacy and a safe space for yourself and any children you may have. There is a large communal kitchen in each project and a living room where you can meet and talk to other women.

What we offer

You will not be left alone to worry about what happens next. The Support Workers can offer:

• Information on your legal, financial, and housing rights.
• Practical and emotional assistance with any problems that may be causing you worry or distress.
• Links with other agencies that may be able to offer assistance.
• Help with children’s issues.

Confidentiality is respected at all times, and, if the refuge is unable to assist you, we can put you in touch with other agencies who can.

Some women come to the refuge for respite - a space for time to think.

Everyone who needs help is welcome.

Who can go to the refuge?
Any woman, with or without children who is fleeing abuse.

When can I come?
If space is available, the Refuge is accessible 24 hours a day.

How long can I stay?
As long as you need, depending on what you decide.

What should I bring?
The refuge provides furniture, bedding, and cooking equipment.

What about money?
If you have no income of your own you are likely to be able to claim welfare benefits.

What about housing?
Staff can give you information about housing matters.

Guide for Residents
You can download a copy of our Women's Refuge Guide for Residents by clicking here.

Other useful numbers:

• Westlea Housing:
  01249 465465
  Out of office hours:
  0800 854 205
• Wiltshire Council
  (Homelessness Team):
  01249 706111
• Domestic Violence Unit
  (Wiltshire Constabulary):
  01249 449766
• SPLITZ (Parenting alone
  Support Agency):
  01225 777724
• Social Services:
  01249 444321
  (Emergency Duty Team):
  01380 726651
• Victim Support:
  01380 729476
• Citizens Advice Bureau:
  0845 1203707
• Womens Aid Helpline (24 hrs):
  0808 2000 247.

Your GP, Health Visitor, Solicitor, or Housing Officer should also be able to help you.